LUNA


Fall 2014 | In collaboration with Alexandra Barton, Julia Brooks, and Louise Goacher 

Through using a variety of research approaches like task-function analysis, user observation, and formative usability testing, we  redesigned the current parking kiosk interface. 

 


HOW CAN WE ELIMINATE THE UNCERTAINTIES OF THE PARKING EXPERIENCE?

 

DESIGN CRITERIA  

INSPIRATION   reassuring users with what they are familiar with

 

IDEATION + CONCEPT DEVELOPMENT   focus on user interaction, ergonomics and design itteration

USER TESTING  using a white foam model, we rearranged the buttons and interface graphics to evaluate three different wireframe concepts

 

INTERFACE CLIP         includes a progress bar and on screen instructions to reduce working memory and keep the user informed

TASK ANALYSIS     shows how the the transaction process was streamlined

 

FINAL DESIGN         

 

 

In collaboration with Alexandra Barton, Julia Brooks and Louise Goacher. All photographs taken by Jane Neiswander