Fall 2014 | In collaboration with Alexandra Barton, Julia Brooks, and Louise Goacher
Through using a variety of research approaches like task-function analysis, user observation, and formative usability testing, we redesigned the current parking kiosk interface.
HOW CAN WE ELIMINATE THE UNCERTAINTIES OF THE PARKING EXPERIENCE?
INSPIRATION reassuring users with what they are familiar with
IDEATION + CONCEPT DEVELOPMENT focus on user interaction, ergonomics and design itteration
USER TESTING using a white foam model, we rearranged the buttons and interface graphics to evaluate three different wireframe concepts
INTERFACE CLIP includes a progress bar and on screen instructions to reduce working memory and keep the user informed
TASK ANALYSIS shows how the the transaction process was streamlined
In collaboration with Alexandra Barton, Julia Brooks and Louise Goacher. All photographs taken by Jane Neiswander